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How to contact us

BMO Rewards Centre

Allow us to assist you with travel or other rewards related inquiries, including:

  • Bookings or changes to reservations
  • Ticketing issues
  • Document delivery, etc.

Phone: 1-866-991-2835

Our hours of operation are:
Monday - Friday: 8am to midnight (EST)
Saturday: 8am to 8pm (EST)
Sunday: 10am to 6pm (EST)


A BMO Rewards agent will reply to your inquiry within 2 business days

Fax: 416-236-5900

BMO Rewards Centre
130 King St. West
Suite 1600
Toronto, ON M5X 1C7

BMO MasterCard Customer Service

For non-rewards related questions about your BMO MasterCard account such as;

  • Card benefits
  • Travel insurance
  • Credit limits
  • Updating your contact information

For inquires related to your BMO World Elite MasterCard account: 1-866-991-4769

For inquires related to your BMO Rewards MasterCard Customer account: 1-800-263-2263

For inquires related to your BMO Rewards Business MasterCard Customer account: 1-844-385-5055

Please call us between 8AM to 11PM (EST) 7 days a week.